Meet Sudarshan, our Personal Care Worker using technology to enhance resident experience
Every member of our Care Team uses CareKeeper, an advanced technology application, that helps staff build better connections with residents and provide even more personalised care.
Up-to-date information about each resident’s life story, clinical care needs and lifestyle preferences is stored on a hand-held mobile device, giving each worker everything they need at their fingertips.
“I love getting to know residents really well so I can build trusted and respectful relationships with them. With CareKeeper, I can find out about their interests to spark conversations, I can see what they enjoy doing, or just understand the routine they like to follow so I can support them,” says Sudarshan.
“CareKeeper also saves a lot of time. All the clinical care notes are stored on the mobile device, so I can view and update them when I’m at the resident’s side, rather than back at the Nurse’s stations.”
Manager, Laxmi, says the technology benefits all residents and staff. “It helps our team provide tailored care based on each resident’s unique needs. Importantly, it frees our team to spend more time caring for residents, and less time doing paperwork and handovers,” she says.
To find out more about our welcoming community, call our friendly admissions team on (02) 9369 5444 or email info@charingfield.org.au.
